March 3, 2010 | Posted by profanglais
a. phone call
b. letter
c. report
d. form
Nicky: Have you finished writing your _________ for the boss?
Sergei: Not yet, I made a draft yesterday, but it’s not ready to be submitted.
Nicky: Well, it’s probably not that urgent anyway, once he has read it it will be filed [...]
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March 3, 2010 | Posted by profanglais
a. computer file
b. printer
c. email
d. photograph
Ryan: Help! I can’t find that ________ anymore, it seems to have disappeared!
Marianne: Don’t panic, maybe you just forgot where you saved it.
Ryan: Well the last time I opened it, it was on [...]
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March 3, 2010 | Posted by profanglais
a. form
b. report
c. letter
d. email
Stan: Have you joined the health club yet?
Mavis: No, I still have the _______ but I haven’t got around to filling it in.
Stan: Well, when you do, sign it and make a copy of it, they often get lost.
Mavis: [...]
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March 3, 2010 | Posted by profanglais
a. report
b. form
c. book
d. letter
Lucy: Did you finish writing your __________ ?
George: Yes, I’m going to send it later, but I don’t have an envelope. Could you get me one when you go to town?
Lucy: No [...]
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March 3, 2010 | Posted by profanglais
a. computer
b. phone call
c. photocopier
d. email
Olivia: I need to call a technician, my ___________ won’t shut down.
Jack: Really? does it often crash like that?
Olivia: No, it’s the first time. But when this happens, I can’t even try to reboot it.
Jack: Well the easiest way [...]
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March 3, 2010 | Posted by profanglais
Read the following conversation and choose the right word to fill the gap. Notice carefully the verbs that are used – they all collocate strongly with one of the following:
a. letter
b. email
c. computer
d. report
Practice acting out the dialogue.
Zak: Did you check your ________? I sent you something yesterday.
Ruby: [...]
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January 25, 2010 | Posted by profanglais
to sue : intenter un procès
The verb to sue is the action of making a claim against someone, usually for money, because that person has harmed you or your interests in some way. Look at these examples:
I broke my leg falling in the street, so I’m suing the local authorities for compensation
When the singer cancelled [...]
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January 12, 2010 | Posted by profanglais
Trade fair : salon (professionnel)
Trade fairs are organised so that companies can show their products to journalists, investors and consumers.
A company has a stand where visitors can learn about the company and its products.
In the automotive industry, car manufacturer show off their new models at a ‘motor show’. The Detroit Motor Show is probably the [...]
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January 6, 2010 | Posted by profanglais
Retail : vente en détail
Retail is the word we use to describe the business of selling products to the public from the company’s premises, in other words, a shop.
We call large chains of retail outlets (like Célio, Claire’s Accessories etc) “high street retailers” as they are present in the high streets (rue principale) of most [...]
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January 5, 2010 | Posted by profanglais
Wholesale : vente en gros
Wholesaler : grossiste
A wholesale business is a business that sells products to other businesses, and not directly to the public.
For example, a shop keeper goes to a wholesaler to buy stock for his shop.
A business that operates like a shop, but only sells to professionals is called a cash and carry. [...]
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December 30, 2009 | Posted by profanglais
Bonus : prime
A bonus is a payment made in addition to one’s basic salary. It is often used as a reward for good performance.
A bonus is not the same as commission which is money earned as a percentage of sales made. Only sales staff, therefore, make commissions, whereas any employee can earn a bonus.
In job [...]
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December 14, 2009 | Posted by profanglais
AIDA is an acronym, a word made of the first letters of a group of words or a phrase in order to shorten them.
AIDA is used to describe the steps a salesman should take in order to achieve a sale.
The letters of AIDA stand for these words:
Attention
Interest
Desire
Action
A good salesman always follows these steps, and the [...]
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